1. Introduction & Scope of This Policy
Qt77 is a trusted online gaming platform in Bangladesh, relied on by millions of users. We believe every player's personal information and privacy deserves the highest level of respect and protection. This privacy policy explains what data qt77 collects, why we collect it, and how we keep it secure.
This policy applies to qt77's website (qt77.onl), mobile app, and all digital services. By using our platform, you are considered to have accepted this privacy policy. We strongly recommend reading it in full before using our services for the first time.
Qt77 is committed to protecting user privacy in compliance with local laws and international data protection standards, including practices aligned with GDPR principles.
This privacy policy has been prepared in accordance with the legal framework of Bangladesh. Any updates will be communicated in advance via the website and your registered email.
2. What Types of Information We Collect
Qt77 only collects information that is necessary to provide services, manage accounts, and ensure security. We never collect irrelevant or excessive personal data.
| Type of Information |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, national ID number |
KYC verification and age confirmation |
| Contact Information |
Email, phone number, address |
Account creation and customer support |
| Financial information |
Mobile Banking/Nagad/Rocket number, transaction history |
Payment Processing & Fraud Prevention |
| Technical Information |
IP address, browser information, device ID |
Security Verification & Service Improvement |
| Gaming information |
Bet history, preferred games, session data |
Service Personalization & Responsible Gaming |
qt77 never collects your full payment card number, password, or PIN. Our support team will never ask for this information — if anyone does, report it immediately.
3. How Your Information Is Used
Qt77 uses collected data only for specific, transparent purposes. Your information will never be used for any purpose you have not consented to under this privacy policy.
- To complete account creation, management, and the KYC verification process.
- To securely process deposits, withdrawals, and other financial transactions.
- To provide customer service and resolve your complaints or inquiries.
- To detect and prevent fraud, money laundering, and illegal activities.
- To send personalized bonuses, promotions, and VIP offers (subject to your consent).
- To analyze platform performance and improve service quality.
- To monitor gaming patterns and ensure responsible gaming.
- To fulfill legal obligations and meet regulatory requirements.
You can opt out of promotional emails and SMS at any time. Simply update your preferences through account settings or contact our support team.
4. Data Sharing & Third-Party Policy
Qt77 never sells your personal information or shares it with third parties for commercial purposes. In limited circumstances, data may be shared with trusted partners:
- Payment Processors: Mobile Banking, Nagad, Rocket — only the information necessary to complete transactions.
- Game software providers: Minimum data necessary for game operation.
- Cybersecurity Services: Fraud detection and prevention agencies.
- Legal authorities: Only when required by court order or legal obligation.
Every third-party partner must comply with qt77's strict privacy standards. They may only use the information received for the specified purpose and cannot share it elsewhere.
Under Anti-Money Laundering (AML) and counter-terrorism financing laws, we are legally required to report suspicious transactions to the relevant authorities.
5. Cookies & Tracking Technologies
Qt77 uses cookies and similar technologies to enhance your experience on the website and app. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential cookies: Essential for login sessions and core platform functionality. These cannot be disabled.
- Functional cookies: Used to remember your language preferences and gaming settings.
- Analytics Cookies: To understand which pages are most visited and how users navigate the site.
- Security Cookies: To prevent unauthorized access and CSRF attacks.
You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to not function properly.
6. Data Security Measures
Qt77 protects your data using industry-standard security technologies and practices. Our security infrastructure is regularly audited by independent third-party experts.
- Across All Data Transmissions 256-bit SSL/TLS encryption is used.
- Retained Data AES-256 encryption Remains Secure.
- Passwords are never stored in plain text — only bcrypt hash is retained.
- Two-factor authentication (2FA) benefits are available on all accounts.
- On the Server Firewall & Intrusion Detection Systems Always Active.
- Regular Penetration Testing and vulnerability scans are conducted.
In the event of a data breach, we are required to notify affected users and the relevant authorities within 72 hours. Our multi-layered security measures keep the risk of such incidents to a minimum.
7. Your Rights Regarding Your Data
Qt77 believes every user should have full control over their own data. The following rights are always guaranteed to you:
Right to Access
You can request to view the information we hold about you.
Right to Rectification
You can request corrections to inaccurate or outdated information at any time.
Right to Erasure
After closing your account, you may request deletion of all data not subject to legal retention obligations.
Right to object
You can object to promotional communications or specific data processing activities.
Right to Portability
You can request a copy of your data in a machine-readable format.
Right to Restrict Processing
You can request a temporary restriction on the processing of your data in certain circumstances.
To exercise any of these rights, contact us via our support email. We typically respond within 30 days.
8. Data Retention Policy
Qt77 retains your data only for as long as necessary — no longer. Retention periods depend on the type of information and applicable legal requirements:
- Account information: For the duration of the active account and up to 5 years after closure.
- Financial transaction records: Retained for a minimum of 7 years as required by law.
- Gaming logs: Up to 3 years, for responsible gaming analytics.
- Communication Records: Customer service conversations for up to 2 years.
- Cookies and session data: From 30 days up to 1 year.
Once the retention period ends, data is automatically deleted or anonymized using secure methods.
9. Policy Changes & Updates
Qt77 may update this privacy policy from time to time. Changes may be driven by new services, legal updates, or improvements to our security practices.
- You will be notified at your registered email address before any significant changes take effect.
- The "Last Updated" date at the top of the page will always reflect the most recent change.
- Minor changes (spelling corrections, clarifications) may be made without separate notification.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
Bookmark this page to stay up to date with any changes to our privacy policy.
10. Frequently Asked Questions (FAQ)
No, qt77 never sells your personal information. Data is shared with third parties only to the extent necessary for service delivery and legal obligations, with strict confidentiality agreements in place every time.
After account closure, data covered by legal obligations (such as financial transaction records) is retained for the required period. However, personal identity and contact information will be deleted as promptly as possible upon your request.
Absolutely. You can contact our support team at any time to request a report of the data we hold about you. We will respond within 30 days.
If you opted in to promotional communications during registration, we may send you messages about bonuses and offers. You can opt out at any time through your account settings or by contacting support.
International servers may be used for certain technical services. In all cases, data is transferred with maximum encryption and equivalent protection is ensured at the destination server.
For any privacy-related complaints or questions, please contact us at our support email. We typically respond within 48 hours and aim to resolve issues within 30 days.